# Email to an inactive customer — prompt for ChatGPT

Remind someone about the service through a specific useful change and offer a simple choice.

Canonical URL: https://boswidget.ru/en/email-to-an-inactive-customer-prompt-for-chatgpt/

Model: ChatGPT

Category: Marketing

Tags: reactivation, email, product

![Email to an inactive customer](https://boswidget.ru/assets/images/text-preview-cg-pismo-neaktivnomu-klientu-1200.822c4189e887.webp)

Email to an inactive customer

## Prompt

Write one email to an inactive customer. Known context: {context}. Actual product change: {change}. Permitted action: {action}. Do not infer why the customer left. Explain which task the change could help with and offer one nonbinding next step. Do not use fabricated scarcity, guilt or unsupported personalization. Give two subject lines and body copy of up to 130 words. If the change is unrelated to the context, say so before drafting.

## Template fields

- `{context}` — Customer context. Example input: What is known about previous use, without personal information
- `{change}` — Product change. Example input: A confirmed feature or change in conditions
- `{action}` — Next step. Example input: Existing link or action and applicable conditions

## Launch

[Open ChatGPT in YesAI](https://yesai.su/en/chatgpt)