# Reply to a buyer's objection — prompt for ChatGPT

Address the concern directly and suggest a verifiable next step without pressure.

Canonical URL: https://boswidget.ru/en/reply-to-a-buyer-s-objection-prompt-for-chatgpt/

Model: ChatGPT

Category: Marketing

Tags: objections, sales, answer

![Reply to a buyer's objection](https://boswidget.ru/assets/images/text-preview-cg-otvet-na-konkretnoye-vozrazhenie-1200.d9f5850d5a8e.webp)

Reply to a buyer's objection

## Prompt

The customer wrote: {objection}. Purchase context: {context}. Verified facts and permitted actions: {facts}. Propose a reply of up to 120 words: acknowledge the specific concern, clarify ambiguity, give a relevant fact and propose one next step. Do not argue with the customer's feelings, hide limitations or invent a discount. If the facts are insufficient, request clarification instead of using a stock phrase such as ‘the price reflects the quality’.

## Template fields

- `{objection}` — Objection. Example input: Customer's exact words
- `{context}` — Context. Example input: What the customer is choosing and what is already agreed
- `{facts}` — Facts and actions. Example input: What can be confirmed, shown or offered

## Launch

[Open ChatGPT in YesAI](https://yesai.su/en/chatgpt)