# Reply to several questions — prompt for Gemma

Retain every customer question and clearly separate ready answers from those needing verification.

Canonical URL: https://boswidget.ru/en/reply-to-several-questions-prompt-for-gemma/

Model: Gemma

Category: Work

Tags: customer reply, completeness, correspondence

![Reply to several questions](https://boswidget.ru/assets/images/text-preview-gm-odin-otvet-na-mnogochastnyj-zapros-1200.5d14a59d68bb.webp)

Reply to several questions

## Prompt

Customer message: {message}. Verified information for the response: {facts}. Split the request into individual questions, then draft one email answering them in the same order. Each question needs an answer, a request for clarification or an honest statement that checking is required. Do not use a generic phrase to answer unrelated topics or invent deadlines. After the email, provide an internal list of unresolved points and teams, where their responsibilities are specified in the input.

## Template fields

- `{message}` — Customer request. Example input: Email with several questions
- `{facts}` — Verified information. Example input: Answers, rules and established areas of responsibility

## Launch

[Open Gemma in YesAI](https://yesai.su/en/gemma)